Frequently Asked Questions

Yes. You may sign-up for an extended commitment and enjoy savings of up to 25% off. If you are a member of CAR, you can receive an additional 10% discount by simply entering in your NRDS # at sign-up or prior to your next billing under your account settings.
You can change to an extended plan or enter in your NRDS # by signing into your account, visiting your My Account page, and navigating to the Billing page. Once there, click the Change Service button which will show you all of the currently available options.

Yes. Your subscription is month-to-month. Once you cancel, you will receive no further charges, and continue to have access to our software through the balance of your paid or trial period.

Please contact us. We want for you to be happy and satisfied with our services. We will do our best to promptly reply to any inquiries during business hours, pacific time.

We're sorry to see you go, but you can immediately cancel your service by logging in and going to your My Account page. Once there, simply click the cancel button and tell us why you have chosen to discontinue the service. If for any reason you can't login, feel free to contact us.

A credit card is required to insure uninterrupted service should you choose not to cancel service before the trial period expires. Your credit card will not be billed during the trial period, however, we will check to see if the credit card is valid for the term selected. If you do not want to continue service beyond the trial, you must cancel the service, otherwise your card will be billed.

We use a commercial grade automated valuation model (AVM) which is based on public records data to determine estimated home values for properties. This is a highly ranked AVM, but like all AVM's it is only as good as the public record data available and does not take into account property condition and other factors which may affect the value. An AVM is no substitute for a professional opinion of value, based on knowledge of the local market and condition of the property, which is best provided by a Realtor(R) or appraiser.

We take the quality of our data very seriously, if you think you've found an error please submit it to our support form. That said, please be sure to see How reliable is your data.

We try really hard to ensure our data is accurate, but unfortunately, we cannot guarantee the accuracy of our data as we gather it from a variety of sources.
Before purchasing a property, you should verify all details; and if possible, purchase title insurance. If you think you've found an error in our data, please contact us to report it. Also, please keep the following in mind:

1. Property information (beds, baths, sq ft, etc.) comes from the county assessor's office, and only reflects the original details of the property when it was built, and work completed under permit. You should verify these details by physically inspecting the property prior to purchase.
2. Title information shows that there may be other items owed on the property including loans, past due property taxes, IRS liens and other encumbrances. Depending on whether the property is purchased before the auction from the owner, at auction, or from the bank after the auction, the purchaser may be responsible for paying some or all of these items. A title insurance policy should identify all of these items and provide insurance in the event it does not. Be careful of lien and loan reports offered by other services - we are not aware of any service other than an insured title policy that reliably provides complete lien and loan information. Even then keep in mind that title companies offer insurance for a reason - they make mistakes too.
3. Estimated Equity and Loan Positions are determined using computer models and have not been manually reviewed. As such they should be used with caution and we strongly recommend you do your own due diligence, and when applicable get title insurance.

We believe we have the most accurate count of real foreclosure opportunities in the business. We only include Notices of Default (as Preforeclosure opportunities) for 120 days after they are issued, or until a Notice of Sale is filed, whichever occurs first. If a Notice of Sale has not been filed within 120 days the owner has likely resolved the problem. Similarly, we only include Bank Owned opportunities for 120 days after the auction, as the bank will have likely listed the property in the MLS by that point. If you want to lookup properties over 120 days, you can still search our historical data.

The most significant difference between ForeclosureRadar™ and other sites is regarding active auction opportunities. We include auction opportunities from the date the Notice of Sale is filed until the foreclosure is actually sold, or the foreclosure is cancelled. As the only site that actively tracks every auction in California, we are the only company who can actively remove Auction opportunities as soon as they are resolved.

Bottom line…by only including active opportunities, we show fewer opportunities than our competitors, but save you from wasting time on dead deals.

Yes. By utilizing our 60 various search criteria, we provide users the ability to print customized NOD lists tailored to meet their needs and add efficiency into their workday. Within seconds, you can eliminate hours of wasted time sifting through unwanted listings using other providers pre-formatted NOD lists.

The Published Bid is the estimated opening bid published in the Notice of Trustee Sale, where as the Opening Bid is the actual amount at which the lender plans to, or did, start the bidding at auction.

Yes. We track all foreclosures and allow you to search and filter by property type.
Examples of various property types include: Single Family, Condominium, Commercial, Industrial, Agricultural, Land and several others.

We are always willing to work with groups and individuals on how to best use our software. We do not charge for email support or our webinars, and we will consider requests for training groups in person. We do not offer any systems or programs on how to make money in foreclosures. We are working hard to find trainers and resources that we will be able to confidently refer you to in the near future.

Properties records will never disappear from our system. If you are tracking a property and can no longer find it using our standard search, it is likely because its status has changed and we no longer consider it an active foreclosure. You can still find these properties by checking the Include Historical Records checkbox, from the Foreclosure Details menu.

Certain browsers require that pop-up blockers are turned off in order for our print, email and export functions to work — particularly Safari.

ForeclosureRadar.com recommends Firefox, and also supports Internet Explorer 7 or newer and Safari. Internet Explorer 6 is not recommended, and other browsers may work but are neither tested nor supported.

We are not setup to take incoming support calls at this time, please use the contact or support forms. We will do our best to promptly reply to any inquiries during business hours, pacific time. If you'd prefer to speak with someone rather than receive an answer by e-mail, then let us know on the form, and include your phone number and the best times to reach you.

We are doing our best to find and fix every possible bug, so that you can focus on your business. Unfortunately, with the wide variety of computers, operating systems and browsers, we might miss a few and would greatly appreciate your reporting them. Please use the support form, and include as much detail as possible. Please also include your operating system and browser information, so that we can replicate the problem.

Our site requires Adobe Flash Player™ 10.
Thanks to popular Flash-based applications like YouTube, it it should already be installed on your computer, and if not it should install automatically. On the rare occasion you need to manually install it please go to the Adobe website and download the Adobe Flash Player.
If you are still experiencing difficulties, please visit the Adobe Troubleshooting Page for either Windows PC users, or for Mac users.

Because we provide very detailed information on each property, we do have some minimum system requirements:

* 1024x768 Display Resolution. While the service wil work on smaller displays it does not work well. If your monitor is set for a lower resolution, please check to see if you can simply change the settings.
* Adobe Flash Player™ 10. The Adobe Flash technology is installed in 98% of all web browsers. and it provides for a higher level of interactivity than a web browser alone.
* Javascript™ Enabled. Our site makes extensive use of maps, which require JavaScript. Browsers allow you to disable JavaScript, but our site simply won't work if you choose to do this.