Frequently Asked Questions - Billing

Yes. You may sign-up for an extended commitment and enjoy savings of up to 25% off. If you are a member of CAR, you can receive an additional 10% discount by simply entering in your NRDS # at sign-up or prior to your next billing under your account settings.
You can change to an extended plan or enter in your NRDS # by signing into your account, visiting your My Account page, and navigating to the Billing page. Once there, click the Change Service button which will show you all of the currently available options.

Yes. Your subscription is month-to-month. Once you cancel, you will receive no further charges, and continue to have access to our software through the balance of your paid or trial period.

Please contact us. We want for you to be happy and satisfied with our services. We will do our best to promptly reply to any inquiries during business hours, pacific time.

We're sorry to see you go, but you can immediately cancel your service by logging in and going to your My Account page. Once there, simply click the cancel button and tell us why you have chosen to discontinue the service. If for any reason you can't login, feel free to contact us.

A credit card is required to insure uninterrupted service should you choose not to cancel service before the trial period expires. Your credit card will not be billed during the trial period, however, we will check to see if the credit card is valid for the term selected. If you do not want to continue service beyond the trial, you must cancel the service, otherwise your card will be billed.