Short Sale Report - Greenpoint

They initially moved all of their files to Countrywide. With the integration into Bank of American they have now taken their files back. They are slow and difficult to work with in most cases.

If you want to get through to a Greenpoint negotiator, call before 7:00am pacific time - and call Monday through Wednesday. Otherwise, prepare yourself for frustration. Simply don't have the manpower to handle their file load. Hold times are very long, sometimes over an hour. And, don't expect a return call....ever.