Short Sale Report - National City

Short Sale Report

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Avg. Days NOD to NTS Avg. Days NTS to Auction Total Avg. Days in Foreclosure Commissions Comments
477 69 546 5% 1
NOD=Notice of Default   NTS=Notice of Trustee Sale   Auction=Trustee Sale
National City is now PNC (see PNC in the short sale report. We have left these notes as reference to the National City practices prior to PNC.

1sts - We don't run into a lot of National City 1sts. Those that our clients have handled have gone well. Our sources think that is because National City saves all their unpleasantness for those who ask for help on a 2nd.

2nds - Greentree now handles their seconds. Expect long hold times and at least a week to return calls. Just plain not nice most of the time. National City speaks of the cross training of their staff (collection and loss mitigation), well I can tell you which side it feels like most come from. Working with National City is frequently a reminder why it's nearly never a good idea to speak with anyone's collection department. You will want to prepare yourself for a real battle to get a fair result for your client. Always be polite and respectful, but with National City you will need to be tough as well. In the end National City demands 10% cash recovery on 2nds, regardless of your circumstances. No ideas on where to go get the money, they just want it..

Contact Info: Phone: (800) 984-7837 Ext 57066 
 
executive.office@ncmc.com 
http://www.pncmortgage.com/MyMortgage/Account_Center/Having_Trouble_Making_Payments/HomeAffordableModificationProgram.aspx#HAFA (foreclosure alternatives)

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Comments

In current dealing with National City as second lien holder..they are the most discourteous, unpleasant, unprofessional group of morons..They neither hold true to their negotiations ...They need to be retrained on their office ettiquitte..and remember the seller didn't beg for the loan he couldn't afford the bank gladly accpeted him as a loan

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